If you have symptoms of illness or think you may have been exposed to COVID-19, the ParTNers Center can help. Follow these steps:
Don’t worry or assume you have the virus. We can help alleviate any stress you are feeling with a simple phone call.
Call us at 615-741-1709. We will conduct a “visit” over the phone to determine the type of care and/or test(s) you need.
If your provider thinks you need to be tested (for COVID-19, flu, strep, etc.): a. Make an appointment. (You will NOT be tested in the Center, and you cannot enter the Tennessee Tower.) b. At your appointment time, drive (no walk-ups) into the TN Tower parking garage off Charlotte Ave. Follow the signs to the designated parking spot for testing. c. Once parked, remain in your car and call the Center at 615-741-1709. A provider will meet you in the garage and perform the test(s).
The ParTNers Center will call you with your test results, usually within 24-48 hours. There is no cost for COVID-19 testing, regardless of your medical plan. PPO members will have no costs for other testing and services. CDHP members will pay out of pocket for other testing and services until you reach your deductible and then there is no cost to you.
Here is a map of other testing locations in Tennessee.